Refund Policy:  You may return books in new condition within 30 days of delivery for a refund.  Just return the package with the invoice included.  We do not refund shipping and handling costs or your expense of returning books to us.

Refund Process: You should expect to receive your refund within four weeks, although in many cases you will receive your refund more quickly.  Processing a refund request requires transit time for your return (5 to 10 business days), time to process your return after we receive your package (3 to 5 business days) and time for your bank to process our refund request (5 to 10 business days). We will notify you via e-mail of your refund after we have received and processed your return.

Undeliverable Packages: Occasionally packages are returned as undeliverable. If  we receive an undeliverable package, we will issue a refund.  If the address is incorrect or outdated, the package is typically returned to us by the carrier or the unintended recipient. Please double-check your address when placing your order.

The U.S. Postal Service does not deliver to some addresses. If you also have a PO Box address, it's best to use that address. If you have put in a request for address forwarding, please note that the U.S. Postal Service forwards only  first-class mail and magazines, not packages.

Re-shipments:  We do not re-ship orders that are returned as undeliverable, but you may place another order through our website.  Please double-check your address when placing your order.

Surprise Gifts:  If you send a book as a surprise gift, you may want to let the recipient know that a package is on the way.  A recipient who is not expecting a gift may refuse the package, believing it was sent to them in error.

Note: Alaska, Hawaii, APO/FPO and US Territories: Deliveries may take longer than our standard shipping time.